Returns & Refunds

Right of withdrawal

Pursuant to art. 52 of D. Lgs. 206/2005, as amended by Legislative Decree. 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to provide reasons and without any penalty, within 14 (fourteen) working days from the date of receipt of the products.

To exercise the right of withdrawal, the Customer must send Littlelooks.it a communication to this effect, within the indicated deadlines, to the following email address daniela.surleti@littlelooks.it

In case of withdrawal the Customer will have to resend, conshipping costs at your expense,  the products aLittlelooks.it within 14 (fourteen) days from the withdrawal itself, to the following address:

Daniela snorted

Corso martin luter king 71/C

10095  grugliasco (To)


“For any questions or information, also write to the assistance via WhatsApp chat that you find on the site… available 24 hours a day. We respond immediately to your needs and doubts about returns and refunds”



The goods must be returned intact, complete with all its parts and in its original packaging, kept and possibly used for the time strictly necessary to establish and verify its nature, characteristics and size, according to normal diligence, without any signs of wear or dirttaking care not to leave traces of makeup and/or fragrances, in compliance with the conditions set out below:

The right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the product purchased (es.: accessories, complements, ecc…);
for withdrawal to be possible, the product must beintact, clean and odorless and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessories: labels, tags, tags, seals, etc.);
in case of damage to the goods during transport, Little looks will communicate this to the Customer, to allow him to promptly file a complaint against the courier he has chosen and obtain the relevant reimbursement; the product will then be made available to the Customer, at the same time canceling the withdrawal request;

Littlelooks.it will not be liable in any way for damage, theft, loss occurring during or in any case in connection with the return shipment.

The right of withdrawal cannot be applied to products for which the customer has requested customisation.

Littlelooks.it will refund the Customer the amount of the product already paid, excluding shipping costs,within one week of withdrawal, through a cancellation procedure of the debited amount, using the same payment method used by the Customer for the initial transaction, unless otherwise agreed.

In any case, the Customer will lose the right of withdrawal in cases whereLittlelooks.it make sure that:

the returned product shows obvious signs of use, dirt or odors;
the returned product and/or its accessories, and/or its packaging are not intact;
the product is missing its external packaging and/or the original internal packaging;
the product is missing integral elements and/or accessories (ad. Es. closures, laces, buckles, etc.).
In the event of forfeiture of the right of withdrawal, Littlelooks.it will return the purchased product to the sender, charging the shipping costs to him e, where already reimbursed, the price of the product.

Size change

In case of return – change size, the Customer must send toLittlelooks.it a communication to this effect, within 14 (fourteen) working days from the date of receipt of the products, to the following email address daniela.surleti@littlelooks.it with photo of the payment, and information on the size you want to change.

The customer will receive via email (entered during registration) the procedure to follow.

This procedure is only permitted if you want to change thesame product with a different size. Size changes can be madeonce. The return - size exchange cannot be applied to products for which the customer has requested customisation. Shipping costs are paid byLittlelooks.it.

If instead you want to exchange a product with a different item, this procedure is not permitted. It will be necessary to proceed with the withdrawal from the contract and place a new order.

So that the return - exchange of size is possible, the product must beintact, clean and odorless and returned in the original packaging, complete in all its parts (including packaging and any documentation and accessories: labels, tags, tags, seals, etc.).

In any case, the Customer will lose the right to return - change size in cases whereLittlelooks.it make sure that:

the returned product shows obvious signs of use, dirt or odors;
the returned product and/or its accessories, and/or its packaging are not intact;
the product is missing its external packaging and/or the original internal packaging;
the product is missing integral elements and/or accessories (ad. Es. closures, laces, buckles, etc.).
In case of forfeiture of the right of return - change size, Littlelooks.it will return the purchased product to the sender, charging only the shipping costs, currently free on the entire site.